Terms of Use

We Cleaning Costa del Sol

Last Updated: February 27, 2026

Welcome to wecleaning.es. By using our website or services, you agree to these Terms of Use.

1. Services Offered

We provide professional cleaning services:

2. Booking Process

ALL services require an on-site visit first:

  1. Submit quote request via web form

  2. We schedule free on-site inspection

  3. Receive personalized quote after visit

  4. Indoor cleaning: Book directly after quote approval

  5. Outdoor services: Final confirmation after inspection

3. Payment Terms

  • 30% advance payment required before service starts

  • 70% balance due after service completion

  • Payment via bank transfer or card (after service)

  • All prices include Spanish VAT (IVA)

  • Quotes valid for 10 days

4. Cancellation Policy

Time Before ServiceCancellation Fee
More than 48 hoursFree
24-48 hours15% of total
Less than 24 hours30% of total
No-show50% of total
 
 

5. Service Guarantees

  • 14-day satisfaction guarantee on indoor cleaning

  • Free re-cleaning within 48 hours if not satisfied

  • Once we complete the work, we walk through every detail with you to ensure your complete satisfaction.
    If anything needs attention, we fix it immediately on the spot.

6. Liability Limitations

We are not responsible for:

  • Pre-existing damage to surfaces

  • Damage from improper maintenance by customer

  • Normal wear and tear

  • Force majeure (weather, etc.)

7. Website Usage

  • Do not use our site for unlawful purposes

  • Quote forms must contain accurate information

  • We reserve right to refuse service

8. Changes to Terms

We may update these Terms. Continued use means you accept changes.

9. Governing Law

These Terms are governed by Spanish law. Disputes resolved in Málaga courts.

10. Contact

WE Cleaning
Calle Bruselas 3, 29649 Las Lagunas de Mijas, Málaga, Spain
Email: info@wecleaning.es