Privacy Policy

We Cleaning Costa del Sol

Last Updated: February 27, 2026

WE Cleaning (“We Cleaning”, “we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you use our website wecleaning.es or book our cleaning services.

1. Data Controller Information

WE Cleaning
NIF: B22793459
Address: Calle Bruselas 3, 29649 Las Lagunas de Mijas, Málaga, Spain
Email: info@wecleaning.es

2. Personal Data We Collect

We collect the following data when you use our website or request our services:

2.1 Contact and Booking Data

  • Full name

  • Property address to be cleaned

  • Contact phone number

  • Email address

  • Service description (indoor, outdoor, facades, roofs, decks, painting)

2.2 Payment Data (after service completion)

  • Bank details for advance payment (30%)

  • Full invoice after service completion

2.3 Technical Data

  • IP address

  • Browser type

  • Cookie data (see section 7)

3. Purpose of Processing

We process your personal data for:

  • Managing quote requests and mandatory pre-service visits

  • Processing bookings (indoor cleaning only after approved quote)

  • Payment management (30% advance, 70% after service)

  • Communication about request/service status

  • Service improvement and user experience

  • Legal compliance (invoicing, taxes)

Purpose Legal Basis
Quotes and visits Consent (Art. 6.1.a GDPR)
Service execution Contract performance (Art. 6.1.b GDPR)
Payment processing Legal obligation (Art. 6.1.c GDPR)
Operational communication Legitimate interest (Art. 6.1.f GDPR)
 
 

5. Data Retention Periods

Data Type Retention Period
Contact data 5 years (tax compliance)
Payment data 5 years (Spanish Tax Law 58/2003)
Unaccepted quotes 1 year
Cookies 12 months
 
 

6. Data Recipients

We only share data with:

  • Essential service providers (secure hosting, email)

  • Banks/financial institutions for payment processing

  • Competent authorities when legally required

We do NOT sell or rent your data to third parties.

7. Cookies and Similar Technologies

We use strictly necessary cookies for:

  • Contact form functionality

  • Website security

You can configure your browser to reject cookies, but this may affect form functionality.

8. Your GDPR Rights

You can exercise your rights at any time by emailing info@wecleaning.es:

Right Description
Access Know what data we hold
Rectification Correct inaccurate data
Erasure “Right to be forgotten”
Restriction Temporarily suspend processing
Portability Receive data in structured format
Objection Object to processing
 
 

9. Data Security

We implement appropriate technical and organizational measures:

  • Secure servers in EU

  • SSL encryption for forms

  • Access controls and employee training

  • Regular security audits

10. International Transfers

All data processed within European Economic Area (EEA). No international transfers.

11. Minors

Our services are not directed at children under 18. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with updated date.

13. Contact Us

For questions about this Privacy Policy or your data:
WE Cleaning
Email: info@wecleaning.es
Address: Calle Bruselas 3, 29649 Las Lagunas de Mijas, Málaga, Spain