Privacy Policy – We Cleaning Exterior SL
Last Updated: February 27, 2026
We Cleaning Exterior SL (“We Cleaning”, “we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you use our website wecleaning.es or book our cleaning services.
1. Data Controller Information
We Cleaning Exterior SL
NIF: B22793459
Address: Calle Bruselas 3, 29649 Las Lagunas de Mijas, Málaga, Spain
Email: info@wecleaning.es
2. Personal Data We Collect
We collect the following data when you use our website or request our services:
2.1 Contact and Booking Data
-
Full name
-
Property address to be cleaned
-
Contact phone number
-
Email address
-
Service description (indoor, outdoor, facades, roofs, decks, painting)
2.2 Payment Data (after service completion)
-
Bank details for advance payment (30%)
-
Full invoice after service completion
2.3 Technical Data
-
IP address
-
Browser type
-
Cookie data (see section 7)
3. Purpose of Processing
We process your personal data for:
-
Managing quote requests and mandatory pre-service visits
-
Processing bookings (indoor cleaning only after approved quote)
-
Payment management (30% advance, 70% after service)
-
Communication about request/service status
-
Service improvement and user experience
-
Legal compliance (invoicing, taxes)
4. Legal Basis for Processing
| Purpose | Legal Basis |
|---|---|
| Quotes and visits | Consent (Art. 6.1.a GDPR) |
| Service execution | Contract performance (Art. 6.1.b GDPR) |
| Payment processing | Legal obligation (Art. 6.1.c GDPR) |
| Operational communication | Legitimate interest (Art. 6.1.f GDPR) |
5. Data Retention Periods
| Data Type | Retention Period |
|---|---|
| Contact data | 5 years (tax compliance) |
| Payment data | 5 years (Spanish Tax Law 58/2003) |
| Unaccepted quotes | 1 year |
| Cookies | 12 months |
6. Data Recipients
We only share data with:
-
Essential service providers (secure hosting, email)
-
Banks/financial institutions for payment processing
-
Competent authorities when legally required
We do NOT sell or rent your data to third parties.
7. Cookies and Similar Technologies
We use strictly necessary cookies for:
-
Contact form functionality
-
Website security
You can configure your browser to reject cookies, but this may affect form functionality.
8. Your GDPR Rights
You can exercise your rights at any time by emailing info@wecleaning.es:
| Right | Description |
|---|---|
| Access | Know what data we hold |
| Rectification | Correct inaccurate data |
| Erasure | “Right to be forgotten” |
| Restriction | Temporarily suspend processing |
| Portability | Receive data in structured format |
| Objection | Object to processing |
9. Data Security
We implement appropriate technical and organizational measures:
-
Secure servers in EU
-
SSL encryption for forms
-
Access controls and employee training
-
Regular security audits
10. International Transfers
All data processed within European Economic Area (EEA). No international transfers.
11. Minors
Our services are not directed at children under 18. We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with updated date.
13. Contact Us
For questions about this Privacy Policy or your data:
We Cleaning Exterior SL
Email: info@wecleaning.es
Address: Calle Bruselas 3, 29649 Las Lagunas de Mijas, Málaga, Spain